BlueNotary Review: The Sad Truth

14-Sep-2023

BlueNotary Review: The Sad Truth

At the time when I wrote my book “Digital Pen”, I was the current flavor of the week, blue notary, since most remote online notary companies are out for themselves. True to form, blue notaries have failed to stand the test of time and have inevitably shown their true colors…

In light of this, bluenotary, like most remote online notary platforms, has a subscription model for notaries to use their platform, along with a lot of hidden upcharges that will be tallied up during the process of conducting business. In general, whatever platform you’re on is pretty screwed, so you want to find one that screws you the least. Ideally, you want to maximize your profit margins.

During my time as a notary entrepreneur, I frequently use Blue Notary on a month-to-month basis and sometimes even delay the renewal of my monthly membership if I don’t have adequate scheduled volume, since this reduces costs and maximizes profits. When I first encountered Blue Notary, I decided to subscribe to a monthly subscription since I prefer to bill my clients and customers outside the platform, which requires membership.

When I tried to get a monthly membership, I got invertedly charged for an annual membership, or possibly even through no fault of my own. In most cases, this is a non-issue, but as a notary entrepreneur who sells and instead offers subscription-based memberships, I am fully aware of the process. Similar to how BlueNotary operates, I use Stripe as an integration payment gateway.

If, for example, one of my directory subscribers accidentally bought an annual membership and requested a refund, and preferred a month-to-month subscription, I would simply one-click refund and stripe and instruct them to choose the monthly payment option on the payment portal. It is hard for me to imagine why any business would not want to retain a lifetime customer and use flexible billing options.

Blue Notary may boast no customer support and opt to not provide refunds on their annual charges, yet if you do a quick search on the likes of TrustPilot, Facebook, or the BBB, it quickly becomes apparent that I’m far from the first to have fallen for this lackluster ‘company policy’. What’s even more mind-boggling is the lack of integrity displayed by this company. Most businesses with a view towards expanding prioritize their customers’ lifetime value over short-term gains – gone are the days when ‘making a quick buck’ could be sustained in the digital era of 2023. Poor service reputation spreads fast and wide!

As “Ty” states, they don’t provide refunds in these situations. This raises the issue of what (if any) conditions can you expect a refund for? My – and other people’s – experience serves as a useful lesson for potential or aspiring Online Notaries. Fortunately, I have the financial freedom to decline the $300 fee and not go back out of principle. However, that would present a huge challenge for a single mom seeking to make extra money from home as an RON notary. A situation like this would be terribly unfair.

Taking that into consideration, notaries should be cautious when dealing with these unscrupulous notary online platforms, like Blue Notary.

I’ll be reviewing Panda Doc as I migrate my service and clientele to it. Stay tuned!

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