NPN – A Brutally Honest Review of National Paralegal and Notary

10-Oct-2023

NPN – A Brutally Honest Review of National Paralegal and Notary

Introduction:
In the world of signing services, it is crucial for notaries to have reliable and efficient platforms that connect them with clients in need of their services. However, not all signing service companies are created equal. In this brutally honest review, we will be discussing our experiences with National Paralegal and Notary (NPN), also known as “Not Paying Notaries” according to some online sources.

Deceptive Practices:
One aspect that immediately caught our attention about NPN is their deceptive practices when it comes to payment. They present an assignment with a set pay rate, leading you to believe that you will be compensated accordingly. However, buried within various documents or agreements is the requirement for notaries to undergo training and pass a course before getting paid.

To make matters worse, there is a $35 fee deducted from your first payment if you wish to continue receiving assignments from NPN. This lack of transparency regarding fees raises concerns about their integrity as a company.

Delayed Payments:
Another major issue we encountered was significant delays in payments from NPN. While most signing services typically follow regular payment cycles ranging from 30-45 days after completing assignments, NPN seemed to operate on an unusual 60-90 day cycle – causing frustration among many notaries who were eagerly awaiting compensation for their work.

Furthermore, communication regarding payment cycles or updates on outstanding balances was sorely lacking. As experienced professionals in the field, prompt payment is essential for maintaining stability in our business operations.

Low Compensation Rates:
NPN’s compensation rates were another point of contention during our experience with the company. Despite providing quality work and ensuring clients were well-informed throughout the process, they would only offer us $50 per assignment – well below industry standards.

As knowledgeable notaries who value our time and expertise, we counter-offered at least $85 per assignment. Although they eventually accepted our counter-offer, it does not excuse the fact that NPN initially undervalued our services.

Unresponsive Customer Service:
Given the various issues we encountered with NPN, we attempted to address them by reaching out to their customer service department. Unfortunately, we found their responsiveness severely lacking. Emails went unanswered and attempts to resolve payment concerns were met with silence.

This lack of communication and support from a signing service company not only hinders the productivity of notaries but also reflects poorly on NPN’s commitment to maintaining positive relationships with its clients.

Conclusion:
Based on our experiences with National Paralegal and Notary (NPN), it is clear that this signing service company falls short in several crucial areas. Deceptive practices surrounding training requirements and hidden fees for continued assignments contribute to an overall lack of transparency.

The delayed payments and insufficient compensation rates further undermine notaries’ trust in NPN as a reliable partner for their business needs. Additionally, the unresponsiveness of their customer service department exacerbates these ongoing frustrations.

While every individual experience may vary, it is essential for notaries considering working with NPN or any other signing service company to thoroughly research and weigh all available options before committing time and resources into partnerships that may prove detrimental rather than beneficial.

As professionals within the industry, honesty, transparency, fair compensation rates, prompt payments, and responsive customer support are vital factors when choosing a signing service provider. It is through open discussions like these reviews that we hope companies like NPN can improve their operations for both notaries and clients alike.

In conclusion: Proceed cautiously when considering working with National Paralegal and Notary (NPN) due to deceptive practices regarding payment requirements, delayed payments, low compensation rates compared to industry standards, and unresponsive customer service.

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